Solution · cross-industry

Document Automation for Trades & Real Estate

Document automation digitizes what today still lives on paper or scattered across emails — from digital site diaries to customer records to contract filing.

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From:


        
      
  1. 1Read email and attachments
  2. 2Detect intent
  3. 3Extract structured data
  4. 4Match against master data
  5. 5Prepare for approval

Document Automation for Transport & Logistics

Go to industry

Driver App & Digital Proof of Delivery

Problem: Delivery notes and signatures only make it back to the office days later.

  • Daily route with navigation and stop order
  • Signature, photos and damage reports right on the phone
  • Pre-departure check as a digital checklist

The proof of delivery is in the office the moment the driver leaves the customer's yard.

DispositionRechnungsstellung

Automate Freight Documents & Billing

KI

Problem: CMR notes, delivery notes, invoices and subcontractor credit notes are created one by one.

  • CMR and delivery note straight from the job
  • Invoice at the push of a button after proof of delivery
  • Credit notes for subcontractors

Minutes instead of weeks between delivery and invoice.

DATEV/LexwareE-Mail
AI module: Invoicing & Reminder Assistant
Task:
Drafts invoices from service data and reminds about overdue payments.
Output:
Draft invoice, payment reminder on a stored schedule.
Approval:
Invoices are reviewed and approved by a staff member before sending.
Privacy:
Processes customer and payment data; storage location and retention periods are defined per project.

Driver App with Scanning & Proof of Delivery

Problem: Proofs of delivery sit on paper in the vehicle and are missing when complaints come in.

  • Stop list in optimised order
  • Barcode scan, photo and signature on the device
  • Works offline, syncs later

Every delivery is instantly backed by timestamp, photo and signature.

SendungsverfolgungKundenportal

Document Automation for Construction & Trades

Go to industry

Digital Project File & Site Diary

KI

Problem: Site diaries and defect logs are kept by hand and hard to evaluate.

  • Digital project file
  • Site diary
  • Defect management
  • Mobile work reports

All project documents live in one searchable place.

Mitarbeiter-App
AI module: Site Report Assistant
Task:
Turns on-site notes and photos into a structured daily/site report.
Output:
Formatted report with times, activities and photo documentation.
Approval:
Report is reviewed by the site manager before being shared with the client.
Privacy:
Contains project and potentially personal data (staff, client); storage location is defined per project.

Site & Daily Reports

KI

Problem: Daily reports and photo documentation are compiled by hand and easily get lost.

  • Capture site and daily reports digitally
  • Photo and document filing per site

Every report is instantly findable and correctly assigned to its project.

Mitarbeiter-AppDigitale Bauakte
AI module: Site Report Assistant
Task:
Turns on-site notes and photos into a structured daily/site report.
Output:
Formatted report with times, activities and photo documentation.
Approval:
Report is reviewed by the site manager before being shared with the client.
Privacy:
Contains project and potentially personal data (staff, client); storage location is defined per project.

Time Tracking & Inspection Records

Problem: Acceptance and inspection records are kept on paper and get lost.

  • Time tracking per site
  • Digital acceptance and inspection records
  • Photo documentation

Inspection records are filed in an audit-proof way and always retrievable.

Mitarbeiter-AppDigitale Bauakte

Document Automation for Beauty & Hair

Go to industry

Digital Customer Records & Documentation

Problem: Treatment history and consent forms are on paper or not recorded at all.

  • Digital customer records
  • Treatment history
  • Before/after photo documentation
  • Digital intake forms
  • Consent and disclosure forms

Treatment history is instantly visible at the next appointment.

Terminbuchung

Document Automation for Real Estate

Go to industry

Listings & Viewings

KI

Problem: Creating listings and scheduling viewings costs a lot of manual time.

  • Listing creation
  • Viewing appointment booking
  • Prospect matching

Matching prospects are suggested automatically as soon as a listing is ready.

KalenderImmobilienportale
AI module: Appointment Booking Agent
Task:
Books, moves or cancels appointments automatically based on available capacity.
Output:
Confirmed calendar entry, automatic reminder before the appointment.
Approval:
Edge cases (e.g. conflicting requests) are handed to the team instead of decided automatically.
Privacy:
Processes contact and appointment data; storage and retention details are defined per project.

Portals & Documents

Problem: Listings have to be manually copied into every portal.

  • Portal and API integration
  • Document upload
  • Digital agency agreement

A listing is maintained once and kept current across all portals.

ImmoScout24 & Co.

Tenant & Owner Portal

Problem: Damage reports reach management by phone or not at all.

  • Tenant and owner portal
  • Digital damage reports with photos

Damage is reported with photos instead of described over the phone.

Mobile Upload

Documents & Meter Readings

Problem: Handover protocols and meter readings are recorded and filed manually.

  • Document management
  • Meter reading capture
  • Handover and acceptance protocols

All property documents are centrally findable instead of in binders.

Mieterportal

Properties, tenants & documents in one place

KI

Problem: Leases, meter readings and service-charge receipts are scattered across binders, emails and photos.

  • Digital property and tenant file
  • Documents & photos per unit
  • Stored GDPR-compliant

Everything about a flat in one view — even from your phone.

AI module: Document Assistant
Task:
Reads, files and summarizes uploaded documents (contracts, reports, receipts).
Output:
Structured filing, short summary, extracted key figures where applicable.
Approval:
Automatic filing only for clearly recognized document types; unclear cases go to a staff member.
Privacy:
May contain personal or contractual data; storage location and access rights are defined per project.

Document Automation for Retail & E-Commerce

Go to industry

Offers as social posts in seconds

Problem: Weekly offers stay in the shop because nobody has time for graphics.

  • Scan barcode, type price, done
  • Designs in store colours
  • Share straight to Instagram & WhatsApp

Visible every week — without a designer.

InstagramWhatsApp

Document Automation for Rental

Go to industry

Handover & Return

Problem: Damage on return isn't documented consistently.

  • QR/barcode handover
  • Pickup and return process
  • Handover protocols
  • Condition and damage photos
  • Return reminders
  • Overdue billing

Condition at handover and return is documented with photos.

Mobile Scan-App

Document Automation for Professional Services & Consulting

Go to industry

Quotes & Contracts

KI

Problem: Quotes and contracts are assembled by hand from old documents.

  • Quote generator
  • Digital contracts and signatures

Quotes are generated from templates instead of copied from old documents.

E-Signatur
AI module: Quote Assistant
Task:
Drafts a structured quote proposal from key data for review.
Output:
Draft quote (PDF/document) with line items, quantities and prices.
Approval:
Draft is always reviewed and approved by a staff member before it is sent.
Privacy:
Processes customer and project data from the request; details are defined per project.

Document Automation for Driving Schools

Go to industry

Online sign-up & digital training contract

KI

Problem: Sign-ups arrive by phone, paper forms and WhatsApp — documents like the eye test and first-aid certificate are often missing.

  • Sign-up with licence class selection on the website
  • Sign the training contract digitally
  • Upload eye test, first aid & passport photo
  • Checklist: what’s still missing for the licence application?

New students are fully set up before they first walk into the office.

WebsiteE-MailBuchhaltung
AI module: Lead Qualification Agent
Task:
Asks pre-qualifying questions (budget, timeline, need) and ranks inquiries by priority.
Output:
Qualified lead record with priority in the CRM.
Approval:
Final ranking and next steps remain a decision of the sales team.
Privacy:
Processes personal contact data; storage location and retention periods are defined per project.

Billing & payment reminders

KI

Problem: Base fee, lessons and exam fees are tracked separately; open items only surface right before the test.

  • Invoice automatically after each lesson
  • Instalments & credit
  • Dunning with friendly reminders
  • Export for the tax advisor

No student goes to the test with unpaid balances any more.

DATEV/LexwarePayPal/SEPA
AI module: Invoicing & Reminder Assistant
Task:
Drafts invoices from service data and reminds about overdue payments.
Output:
Draft invoice, payment reminder on a stored schedule.
Approval:
Invoices are reviewed and approved by a staff member before sending.
Privacy:
Processes customer and payment data; storage location and retention periods are defined per project.

Document Automation for Restaurants & Hospitality

Go to industry

Social posts & reviews

KI

Problem: There’s no time for Instagram posts and Google reviews in daily business.

  • Daily special as a post in seconds (like akci.market)
  • Review request after ordering
  • AI replies to reviews for approval

Stay visible without hiring a social media manager.

InstagramGoogle
AI module: Customer Service Agent
Task:
Answers recurring customer questions centrally via chat, WhatsApp or email.
Output:
Direct answer for standard questions, otherwise handed off to a staff member.
Approval:
Refunds, special terms or complaints are never decided automatically.
Privacy:
Processes customer and order data; storage location and a data-processing agreement are defined per project.

Document Automation for Practices & Healthcare

Go to industry

Digital intake & forms

Problem: New patients fill in clipboard forms in the waiting room that get retyped afterwards.

  • Intake in advance via link or tablet
  • Sign consents digitally
  • Multilingual forms
  • Hand-off as PDF to practice software

No retyping, no deciphering handwriting.

PraxissoftwarePDF

Document Automation for Garages & Car Dealers

Go to industry

Digital job intake with photos

Problem: Job slips get lost, prior damage isn’t documented, approvals for extra work take forever.

  • Intake on tablet with photos & signature
  • Checklists per service
  • Customer approves extra work via link
  • Job card → invoice without retyping

Fewer disputes, faster approvals, clean documentation.

WerkstattsoftwareDATEV

Document Automation for Cleaning & Facility Services

Go to industry

Proof of service & client portal

KI

Problem: Clients complain and there’s no proof the work was done.

  • Monthly proof of service automatically
  • Before/after photos
  • Clients report issues in the portal

Complaints are answered with facts, not excuses.

E-MailPDF
AI module: Complaint Handling Agent
Task:
Records complaints in a structured way and routes them to the right process.
Output:
Created case with priority, first acknowledgement to the customer.
Approval:
Decisions on goodwill, replacement or refund are made by a staff member.
Privacy:
Processes customer and order data; storage location is defined per project.

Quality checks & issue tracking

Problem: Site managers inspect with paper forms and issues get lost.

  • Inspection round via app with scoring
  • Issues with photo, deadline & owner
  • Quality score per site

Quality becomes measurable — and sellable.

Quote calculator & pricing

KI

Problem: Quotes for new sites are calculated from scratch every time and take days.

  • Capture area, frequency & service type
  • Pricing with performance rates
  • Quote as PDF at the push of a button

Quotes the same day instead of a week later.

PDF
AI module: Quote Assistant
Task:
Drafts a structured quote proposal from key data for review.
Output:
Draft quote (PDF/document) with line items, quantities and prices.
Approval:
Draft is always reviewed and approved by a staff member before it is sent.
Privacy:
Processes customer and project data from the request; details are defined per project.

Document Automation for Clubs & Associations

Go to industry

Digital membership application with e-signature

Problem: Membership applications arrive on paper, illegible and incomplete — and have to be retyped.

  • Online application signed on the phone
  • SEPA mandate within the application
  • Alternatively PDF or on-site

New members in minutes instead of weeks.

SEPAPDF
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