Industry · Restaurants & Hospitality

Ordering System & Website for Restaurants

Digital solutions for restaurants, cafés, takeaways and bakeries: your own commission-free online ordering, table reservations, QR menus, staff rotas and social posts in seconds.

Sound familiar?

The typical time sinks: Restaurants & Hospitality.

We hear this in almost every first call — and that’s exactly where our solutions start.

01

Commission eats the margin

Up to 30% of each order goes to delivery platforms — along with the customer data.

02

Bookings during service

The phone rings when everyone’s hands are full — or nobody answers.

03

Weekend no-shows

Booked tables stay empty after walk-ins were turned away.

04

Rotas via WhatsApp

Part-timers swap shifts in groups and hours are written on slips.

05

Outdated menus

New prices, specials and allergens — printed menus are wrong instantly.

It doesn’t have to stay this way.See the solutions
What it can look like

Restaurants & Hospitality — organised digitally.

  • Your own online ordering
  • Table reservations & no-show protection
  • Digital menu & QR table ordering
  • Rotas & time tracking for part-timers

Example view with fictional names and data.

Restaurants & Hospitality — organised digitally.
Live demo

This is what it feels like day to day.

Interactive, right in your browser. Company and personal names are fictional.

Try it

Your offer. A post in seconds.

That’s how akci.market works: scan a barcode, type the price, done. Here as a simplified web demo.

Deal of the week akci.market
Bananen 1 kg · was 2,19 € 1,69 € While stocks last
Solutions

Modules that save time.

Usable on their own, stronger together: all modules share the same data.

Your own online ordering

Problem: Delivery platforms take up to a third of every order in commission — and they own the customer data.

  • Order for pickup or delivery
  • Online payment (PayPal, card, Apple Pay)
  • Orders straight to tablet or receipt printer
  • Regulars’ discounts & vouchers

Every order brings in full revenue — and a regular customer of your own.

BondruckerKassensystem

Table reservations & no-show protection

KI

Problem: Reservations come in by phone during service — and empty tables from no-shows cost real money.

  • Online booking with table plan
  • Confirmation & reminder via SMS/WhatsApp
  • AI phone assistant takes reservations
  • Structured group & event requests

The team focuses on guests instead of the phone.

Bestehende Telefonnummer
AI module: Digital Phone Reception
Task:
Answers incoming calls, handles standard questions and routes urgent matters onward.
Output:
Call note or calendar entry, with handoff to a team member when needed.
Approval:
No contract or binding price commitment without human sign-off.
Privacy:
Processes personal call data (name, number, request); storage location, retention periods and a data-processing agreement are defined per project.

Digital menu & QR table ordering

Problem: Prices and daily specials change — printed menus are outdated instantly and allergens are missing.

  • QR menu with photos & allergens
  • Multilingual (DE/EN/TR)
  • Optional: order & pay at the table
  • Change daily specials in seconds

Menu always current, faster service, fewer trips.

Kassensystem

Rotas & time tracking for part-timers

Problem: Shifts with part-timers are swapped in WhatsApp groups, hours written on slips.

  • Rota app with shift swaps
  • Time tracking via phone or tablet
  • Mini-job limits tracked
  • Payroll export

Less chaos before the weekend, clean hours for payroll.

Lohnabrechnung

Social posts & reviews

KI

Problem: There’s no time for Instagram posts and Google reviews in daily business.

  • Daily special as a post in seconds (like akci.market)
  • Review request after ordering
  • AI replies to reviews for approval

Stay visible without hiring a social media manager.

InstagramGoogle
AI module: Customer Service Agent
Task:
Answers recurring customer questions centrally via chat, WhatsApp or email.
Output:
Direct answer for standard questions, otherwise handed off to a staff member.
Approval:
Refunds, special terms or complaints are never decided automatically.
Privacy:
Processes customer and order data; storage location and a data-processing agreement are defined per project.
IT company from Bochum

We’re digitalising Bochum — and the whole Ruhr area.

Restaurants & Hospitality: in person instead of a call centre. We visit your business, look at the workflows and stay your fixed contact.

FAQ

Questions from Restaurants & Hospitality

Your question isn’t here? Write to us.

What does software for Restaurants & Hospitality cost?

It depends on where you start. We usually begin with one module that saves time immediately and grow from there. Because we only build what you actually need, you don’t pay for unused features — and no per-user licences. After the free intro call you receive a binding quote.

Can we start with a single module?

Yes, we even recommend it. We start with the workflow that costs the most time and extend step by step — all modules share the same data.

Does it work with our existing tools?

In most cases yes: accounting, payroll, email, calendars and many industry tools can be connected via API or export. We clarify this in the intro call.

Do you come on-site?

Across the Ruhr area, gladly — we like to see workflows where they happen: in the office, in dispatch or in the yard. Further away we work via video.

Start a project

Tell us what it’s about.

We’ll get back to you within 24 hours with a slot for a free intro call.

Usually answered within 24 hours.

Start a project WhatsApp