Online Trip Booking
KIProblem: Trips are taken by phone and passed on on slips of paper.
- Booking form for trips and group travel
- Recurring trips (e.g. dialysis, school runs)
- AI phone assistant takes bookings around the clock
Trips reach dispatch complete and structured.
AI module: Digital Phone Reception
- Task:
- Answers incoming calls, handles standard questions and routes urgent matters onward.
- Output:
- Call note or calendar entry, with handoff to a team member when needed.
- Approval:
- No contract or binding price commitment without human sign-off.
- Privacy:
- Processes personal call data (name, number, request); storage location, retention periods and a data-processing agreement are defined per project.