Industry · Beauty & Hair

Digital Solutions for Hair Salons & Beauty

Salon software for hair, skincare and barbershop businesses: online booking, digital customer records and a POS system as building blocks that fit together, not isolated tools.

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Sound familiar?

The typical time sinks: Beauty & Hair.

We hear this in almost every first call — and that’s exactly where our solutions start.

01

Phone during a haircut

Taking bookings scissors in hand — or missing calls.

02

No-shows

Empty chairs from forgotten appointments cost revenue every week.

03

Index-card customer records

Colour formulas and preferences live on cards or in one stylist’s head.

04

Instagram without a system

Great results, but no time to post them or collect reviews.

It doesn’t have to stay this way.See the solutions
What it can look like

Beauty & Hair — organised digitally.

  • Online Booking
  • Reminders & No-Show Protection
  • Digital Customer Records & Documentation
  • POS System & Stock Management

Example view with fictional names and data.

Beauty & Hair — organised digitally.
Segments

Who exactly?

Every business is different. Pick your segment — or talk to us directly.

Hair Salon Get tailored advice Barbershop Get tailored advice Skincare Studio Get tailored advice Nail & Lash Studio Get tailored advice Tattoo & Piercing Studio Get tailored advice Massage & Wellness Get tailored advice Medical-Grade Aesthetics Get tailored advice
Solutions

Modules that save time.

Usable on their own, stronger together: all modules share the same data.

Online Booking

KI

Problem: Booking happens by phone and ties up front-desk staff.

  • Online booking
  • Staff, room and equipment calendars
  • Phone booking via a voice agent
  • Rescheduling and cancellation

Customers can book around the clock without anyone having to pick up the phone.

KalendersystemWebsite
AI module: Appointment Booking Agent
Task:
Books, moves or cancels appointments automatically based on available capacity.
Output:
Confirmed calendar entry, automatic reminder before the appointment.
Approval:
Edge cases (e.g. conflicting requests) are handed to the team instead of decided automatically.
Privacy:
Processes contact and appointment data; storage and retention details are defined per project.
Get advice on this

Reminders & No-Show Protection

Problem: Forgotten appointments (no-shows) cost revenue.

  • Automatic appointment reminders
  • Deposits against no-shows

Reduces missed appointments without anyone having to manually follow up.

SMS/E-MailZahlungsanbieter
Get advice on this

Digital Customer Records & Documentation

Problem: Treatment history and consent forms are on paper or not recorded at all.

  • Digital customer records
  • Treatment history
  • Before/after photo documentation
  • Digital intake forms
  • Consent and disclosure forms

Treatment history is instantly visible at the next appointment.

Terminbuchung
Get advice on this

POS System & Stock Management

Problem: POS, product stock and commissions are managed separately.

  • POS and invoicing system
  • Product and stock management
  • Staff and commission management

Sales, stock and commission run on the same underlying data.

Kassen-Hardware
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Customer Loyalty & Reviews

KI

Problem: Regular customers aren't systematically reminded about follow-up appointments.

  • Voucher and loyalty program
  • Automatic follow-up treatment reminders
  • Review requests
  • Social-media-to-booking workflow

Regular customers come back without the team having to follow up manually.

Social MediaTerminbuchung
AI module: Follow-up Agent
Task:
Automatically reminds about open quotes or unanswered inquiries and drafts a follow-up message.
Output:
Follow-up draft (email) or reminder in the CRM.
Approval:
Sending the follow-up draft is approved by a staff member.
Privacy:
Processes contact and quote data; storage location is defined per project.
Get advice on this

Digital Front Desk

KI

Problem: Requests arrive separately via phone, website and messenger and get answered inconsistently.

  • Digital front desk across phone, website and messenger

Requests from every channel come together in one place.

TelefonanlageWhatsApp Business
AI module: Digital Phone Reception
Task:
Answers incoming calls, handles standard questions and routes urgent matters onward.
Output:
Call note or calendar entry, with handoff to a team member when needed.
Approval:
No contract or binding price commitment without human sign-off.
Privacy:
Processes personal call data (name, number, request); storage location, retention periods and a data-processing agreement are defined per project.
Get advice on this
Matching services

How we support you.

Web Design & Websites

Fast, clear websites that bring in leads — from landing pages to multilingual sites.

Learn more

AI & Automation

AI agents for email, phone and documents — plus workflows that do the routine work.

Learn more

SEO & Online Marketing

Get found on Google, locally and nationally — with tech, content and ads you can measure.

Learn more
IT company from Bochum

We’re digitalising Bochum — and the whole Ruhr area.

Beauty & Hair: in person instead of a call centre. We visit your business, look at the workflows and stay your fixed contact.

Bochum Dortmund Essen Herne Gelsenkirchen Witten Hattingen
FAQ

Questions from Beauty & Hair

Your question isn’t here? Write to us.

What does software for Beauty & Hair cost?

It depends on where you start. We usually begin with one module that saves time immediately and grow from there. Because we only build what you actually need, you don’t pay for unused features — and no per-user licences. After the free intro call you receive a binding quote.

Can we start with a single module?

Yes, we even recommend it. We start with the workflow that costs the most time and extend step by step — all modules share the same data.

Does it work with our existing tools?

In most cases yes: accounting, payroll, email, calendars and many industry tools can be connected via API or export. We clarify this in the intro call.

Do you come on-site?

Across the Ruhr area, gladly — we like to see workflows where they happen: in the office, in dispatch or in the yard. Further away we work via video.

Solutions by topic

Route Planning & FleetTime TrackingScheduling & DispatchOnline BookingCustomer PortalAI Phone AssistantERP & InventoryDocument Automation
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Tell us what it’s about.

We’ll get back to you within 24 hours with a slot for a free intro call.

Call+49 176 32369893 WhatsAppMessage us E-Mailcontact@akcitech.de

Usually answered within 24 hours.

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