AI Phone Assistant for Trades, Salons & More

Problem: Transport orders arrive as PDFs, emails or calls and are retyped by hand.

• AI reads order emails and PDFs and creates jobs
• Customer portal with status, documents and invoices
• Human approval before dispatch

Less retyping in dispatch, fewer “where is my delivery?” calls.

Problem: Trips are taken by phone and passed on on slips of paper.

• Booking form for trips and group travel
• Recurring trips (e.g. dialysis, school runs)
• AI phone assistant takes bookings around the clock

Trips reach dispatch complete and structured.

Problem: Calls go unanswered while the team is out on site.

• AI phone assistant answers calls
• Answers standard questions
• Forwards urgent matters

Calls get answered even when no one is in the office.

Problem: Tenders and inquiries by email are screened and answered manually; staff repeatedly ask the office the same questions.

• Inbound email agent for tenders and inquiries
• Internal staff knowledge assistant

Incoming inquiries get pre-sorted, and the team can self-serve recurring questions.

Problem: Sick calls, crew questions and client calls tie up the dispatch office.

• AI voice agent answers calls around the clock
• Records sick calls and absences in a structured way
• Forwards urgent incidents straight to the dispatcher

Dispatch receives reports collected and structured instead of as constant interruptions.

Problem: Scaffolding inquiries get lost while the team is out on site.

• AI voice agent answers calls around the clock
• Captures site, scaffold type and period for the quote
• Forwards urgent matters immediately

Every inquiry lands complete in the system, even when no one is in the office.

Problem: Requests arrive separately via phone, website and messenger and get answered inconsistently.

• Digital front desk across phone, website and messenger

Requests from every channel come together in one place.

Problem: Property inquiries come in outside office hours and go unanswered.

• AI phone assistant
• Email agent for property inquiries

Property inquiries get captured even outside office hours.

Problem: Recurring property questions constantly tie up staff time.

• AI phone reception
• Email and messenger agent
• Automatic property assignment
• Knowledge assistant for recurring questions

Calls get matched to the right property without anyone having to ask around.

Problem: Support requests about orders and complaints arrive uncoordinated across several channels.

• Customer service agent
• AI product search
• Email agent for orders and complaints
• AI voice agent for order status and questions by phone
• Analytics dashboard

Standard order-status questions get answered instantly, edge cases go to the team.

Problem: Availability questions come in constantly by phone, even outside opening hours.

• Customer portal
• Voice agent for availability and bookings

Availability questions get answered even outside opening hours.

Problem: Guests call about availability, arrival and check-in – including evenings and weekends.

• AI voice agent answers guest questions 24/7
• Checks availability and takes booking requests
• Multilingual for international guests

Guests can always reach someone without you having to pick up the phone.

Problem: Open quotes and inquiries don't get followed up systematically.

• Quote and reporting assistant
• Internal knowledge agent
• Voice agent for appointments and lead qualification
• Follow-up agent for open quotes
• Email agent for inquiries and documents

Open quotes get automatically followed up instead of going stale.

Problem: Reservations come in by phone during service — and empty tables from no-shows cost real money.

• Online booking with table plan
• Confirmation & reminder via SMS/WhatsApp
• AI phone assistant takes reservations
• Structured group & event requests

The team focuses on guests instead of the phone.

Problem: The phone rings non-stop — patients can’t get through and the reception team can’t get any work done.

• Answers calls in parallel, around the clock
• Recognises intent: appointment, prescription, referral, results
• Creates structured callback & prescription requests
• Emergencies are forwarded immediately

Reception works through requests in batches instead of constant ringing.

Problem: Bookings are taken by phone while your hands are covered in oil.

• Choose service: inspection, tyres, MOT, A/C
• Free slots based on lift capacity
• Vehicle data & plate at booking
• Reminders for MOT and tyre changes

The calendar fills itself and seasonal peaks become plannable.